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Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

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Old Sep 9, 2011 | 09:22 AM
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Kane's Avatar
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Default Chrysler to Replace '05 Convertible Tops Under X31 - YAHOO!!

Under a Service Bulletin issued yesterday (09/08/11) Chrysler is replacing tops of 2005 roadsters due to window adhesive failure. Extended the full replacement warranty up to 10 years or 100,000 miles!

Also note the tops are a new part number and are available immediately. No back order! See your local stealership for details.

YAHOO!!
 

Last edited by Kane; Sep 11, 2011 at 06:29 AM. Reason: x31 in lieu of tsb
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Old Sep 9, 2011 | 09:55 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

Do you happen to have the bulletin number ?

And do think there would be ANY chance that a MB dealer could do the work ?

There are no Chrysler Crossfire trained personnel anywhere close to me.

I get this from the Chrysler recall site ( Chrysler - Contact Us )

Here are your results
Acrobat Reader 4.0 or later is required to view
documents. Click here for free download.VIN Number:
1C3AN65L9 5X059708Vehicle Description:
CHRYSLER CROSSFIRE CONVERTIBLE TWO DOOR ROADSTERModel Year:
2005No Incomplete Recalls or Customer Satisfaction Notifications Exist










 
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Old Sep 9, 2011 | 10:00 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

Kane, could you reference your source? Thanks!
 
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Old Sep 9, 2011 | 10:19 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

Do you know if this would apply to 06, 07 as well? thanks
 
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Old Sep 9, 2011 | 10:27 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

And, of course, it is not retroactive. Right?

Thanks to all those who did make this happen for the XFers with future top issues.
 
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Old Sep 9, 2011 | 10:32 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

Originally Posted by Kane
Under a Service Bulletin issued yesterday (09/08/11) Chrysler is replacing tops of 2005 roadsters due to window adhesive failure. Extended the full replacement warranty up to 10 years or 100,000 miles!

Also note the tops are a new part number and are available immediately. No back order! See your local stealership for details.

YAHOO!!
Will this apply to ALL 05's regardless of mileage and change of ownership?
 
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Old Sep 9, 2011 | 10:50 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

Originally Posted by maxcichon
Kane, could you reference your source? Thanks!
Gentlemen,

This is all the real deal, but includes model year 2005, only (why? ... I don't know) but it is inclusive of all 2005's up to 100,000 miles regardless of ownership history. Installation would be performed a local qualified rag-top installer.


And it gets better.


If you have already replaced or even repaired your top due to adhesive failure, you can request reimbursement of your costs with adequate proof of payment. Send all of your original receipts, VIN and letter of request to:

Chrysler Customer Assistance Center
P.O. Box 21-8007
Auburn Hills, MI 49321-8007
Attention: Reimbursement

Contact your stealership for further 411, or call 1-800-247-8007

YAHOO!!
 

Last edited by Kane; Sep 9, 2011 at 10:54 AM.
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Old Sep 9, 2011 | 10:58 AM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB -- YAHOO!!

My local dealership is a ****. I will need the actual bulletin and I will probably need to speak to someone at Chrysler to get my dealer to do any work. I had the problem before my extended warranty expiried. I put a little 3M seal on it to get by and they rejected my claim because they said I tried to fix it myself. I told them it was just a temporary fix so water wouldn't get in and so it would't fall out - endangering other vehicles. They told me they would not pay. The Gahh top is the best - www.gahh.com. I hope they replace it with something like this.
 
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Old Sep 9, 2011 | 04:20 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

So does your back window have to be failing already or can you do this as a preemptive thing?
 
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Old Sep 9, 2011 | 04:26 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Excellent Kane. Only and sadly the '05

Now, what about the folding defect for the rest of us?
 
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Old Sep 9, 2011 | 05:02 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Dang it -- I already got a brand new top from the dealership!!! Grrrrrr!!!
 
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Old Sep 9, 2011 | 05:12 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

This is going to get interesting.
 
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Old Sep 9, 2011 | 05:38 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Just checking the date here, is it April 1?
 
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Old Sep 9, 2011 | 06:11 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by itsky
Just checking the date here, is it April 1?
Yeah, really. Ya ain't yankin' our chain are ya Kane?
 
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Old Sep 9, 2011 | 06:30 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by TiredRetired
Yeah, really. Ya ain't yankin' our chain are ya Kane?
Nope.

Even the parts manager had to go "up stairs" to check it out and make sure it was legit. My new top is ordered and will be here next Tuesday. And since this is a 'new' part number, it would seem that Chrysler has been planning this rollout for some time.

Once I see the thing, I'll report back as to quality and workmanship.




PS: You can thank the many people responding under the "Convertible Top Problem Solved" thread. Apparently so many people have been bltching to Chrysler that Chrysler finally conceded the problem and essentially made it a defective product recall.
 

Last edited by Kane; Sep 9, 2011 at 06:34 PM.
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Old Sep 9, 2011 | 07:04 PM
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Question Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Can someone provide a TSB or RECALL number?
Thanks
 
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Old Sep 9, 2011 | 07:20 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by Mike-in-Orange
So does your back window have to be failing already or can you do this as a preemptive thing?
I would also be interested in the answer to this question.
 
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Old Sep 9, 2011 | 08:20 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by KelloggKid
I would also be interested in the answer to this question.
Are you kidding me? Just "preemptively" do something to your window.

By the way, have you also heard that Chrysler is coming out model year 2013 with a retractable hard top for the Crossfire?
 

Last edited by Kane; Sep 9, 2011 at 08:22 PM.
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Old Sep 9, 2011 | 08:24 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by Kane
Nope.

Even the parts manager had to go "up stairs" to check it out and make sure it was legit. My new top is ordered and will be here next Tuesday. And since this is a 'new' part number, it would seem that Chrysler has been planning this rollout for some time.

Once I see the thing, I'll report back as to quality and workmanship.




PS: You can thank the many people responding under the "Convertible Top Problem Solved" thread. Apparently so many people have been bltching to Chrysler that Chrysler finally conceded the problem and essentially made it a defective product recall.
Good enough for me. Keep us in the loop as I know you will. I would assume many of us, that Chrysler can track down, should be getting correspondence in the mail, at some point, concerning this.
 
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Old Sep 9, 2011 | 08:36 PM
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Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by KimPossible
Dang it -- I already got a brand new top from the dealership!!! Grrrrrr!!!
KimPossible, if it is an '05, you should be able to get reimbursed for the cost. See post #6.
 
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