I need to take my car back to the dealer, they broke my mirror replacement switch OFF! They compltely broke the plastic piece..

How much would this cost to be replaced ? What needs to be bought??

I'm scared htye're going to say i did it..

 

go back right away its the WHOLE piece if you try to just replace it, it wont sit right this is also what happened to me they told me they break all the time.

 

F-that, I would be so pissed. Go back, make them fix it and tell them you want a free oil change

 

The whole piece? Like the whole center console!?

How much would that cost!? This dealer is RIDICULOUS and I do not have any confidence in them whatsoever.

 

You have to replace the whole switch not the console. It pops out . The switch runs about $189.00. I just had to replace mine.

 

189$...? I saw it on a few parts site for around $50..!

 

that was dealer cost. More power to you if you can get it cheaper.

 

nox1s, a short narrative and how it was resolved. I went to a MB dealership for schedule A service. They were a CLASS ACT from the greeter to the service writer. They performed the service, inspected my brakes, etc etc. Informed me I had a small oil leak around the oil sensor and that my car was in warranty and take to a Chrysler dealer to get it fixed. I did, they inspected the car and told me the sensor needed to be replaced. I took the car back at the appointed time and went to get something to eat. When I returned I heard this gawd awful banging and went to look. Their only certified Crossfire/Prowler/Viper mechanic was hammering on the oil pan with a heavy machinists brass hammer. Said the pan was stuck and he was breaking it loose. I couldn't watch and told them to take me home and call me when it was done. After a few hours at home they called and told me I could pick up the car. I went back, picked it up, NO PAPERWORK, and drove home and put it in the garage.
Next morning I started the car and backed it out of the garage. I looked up and saw a pool of oil on the floor and a line of oil to the car. I shut down and went and got my camera and took some pics. Called the service dept and they told me to bring it in. ^&^##@*. I told them to send a flatbed wrecker and somebody to clean up the mess. They said they will send the wrecker, but I had to clean the mess myself. *&^%@#(. After 2 more calls I was talking to the OWNER. A porter was there in about 15minutes cleaning. The oil pan had been cracked and they had to replace it. About a week later the dealer's Customer Relations person called me to find out how I assessed their Service. %##()^!!!. They used 24 QUARTS of Mob 1, a new oil pan and lost a potential customer. I will never go back even for warranty work. I would recommend you find a MB Dealer even if you have to go to Grosse Pointe for your service needs, and check their prices first.
As for your mirror/switch, go to the service MANAGER. If he won't accomodate you, go to the OWNER. If he refuses, ask him to call Chrysler Customer Relations. If he won't, call them yourself. It's a toll free #. Dealers don't want their 5***** image tainted. Worked for me. 1-800-992-1997

John P.

 

Wow, thanks for the replies guys!! I bought a whole new center console on eBay which included the mirror switch.. I decided not to deal with any BS and just fork up the money.. I'm happy because the new console is in perfect shape, and mine was kinda scratched / peeling anyways..

Did you used to live in Michigan? You mentioned Grosse Pointe and I don't see how you could know that from Texas

 

Was stationed at Selfridge 1954-1963. Lived on Linne, Clinton Twsp. Did some minor draggin,' at New Baltimore when Connie K had a *****'s, I ran C Gas with a '61 Valiant, 224cuin hyperpack slant 6. Didn't drive Gratiot though, Roseville Cops always had a spare ticket. Used Groesbeck to 8 mile, mo betta.

Bought 56 Chev at Ernie Grissom's

Good luck, don't let those dealers beat on you

 

i had mine replaced few months ago, and i ordered it and a new key from the stealership and they charged me 220$ for both items,