dealer computer glitch
dealer computer glitch
Anyone ever had a dealer tech hook up the wrong computer to your car? If so,did it cause a problem? Mine was in shop for the 30k checkup and when I picked it up they couldn't find the computer to clear the check engine light, so they had me bring it back the next morning, then they attached the wrong cable and computer to my '04. Then they found the crossfire computer and cleared the code but this evening the check engine light came back on. So now its going back for the 3rd time in 3 days.
Any help?
Thanks
Any help?
Thanks
Re: dealer computer glitch
That's part of the problem, when they hooked up the wrong diagnostic computer to the crossfire apparently it cleared the system and I saw the message on the screen that said it could not communicate with the cars system. The dealer has called back and they still say its the additive they put in for the throttle body that's making the car run rough and kicked on the ce light. Took the car in at 8 they gave me a rental and said a couple of hours, now it supposed to be ready at 3:30.
Re: dealer computer glitch
Originally Posted by bugeye
That's part of the problem, when they hooked up the wrong diagnostic computer to the crossfire apparently it cleared the system and I saw the message on the screen that said it could not communicate with the cars system. The dealer has called back and they still say its the additive they put in for the throttle body that's making the car run rough and kicked on the ce light. Took the car in at 8 they gave me a rental and said a couple of hours, now it supposed to be ready at 3:30.
I really hope there is going to be a happy ending to this, rather than yet another story of a dealer screw up.
Join Date: Oct 2005
Location: Richmond, VA
Age: 60
Posts: 1,143
Likes: 0
Received 4 Likes
on
4 Posts
Re: dealer computer glitch
I don't think the two events are related. Those data busses are designed to be tolerant of mis-connected systems. So if the dealer connected the wrong computer the worse you should get is a "can't communicate" error.
Since the CEL came back on again, you should ask the dealer to tell you what diagnostic trouble code(s) were logged. Once you get them, post them here. There are enough engine management system geeks on this board that you will know in a minute if the dealer is feeding you a line.
Just my $.02
Since the CEL came back on again, you should ask the dealer to tell you what diagnostic trouble code(s) were logged. Once you get them, post them here. There are enough engine management system geeks on this board that you will know in a minute if the dealer is feeding you a line.
Just my $.02
Thread
Thread Starter
Forum
Replies
Last Post
RED DOG
-C-I-C-C-I Discussion
1
10-08-2015 09:28 AM
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)