I took my car in for the rear end wind...They just called me. Said the fluid was black, and they felt if they changed it, the noise would go away. And I would then have to pay for the fluid.

Also, they want to charge me $125 to put the car on the machine to find out why the check engine light comes on.

I am having a problem with these charges they are trying to get me for. Is there something wrong with me?

Is nothing covered under my warranty, and my extended warranty?

 

i dont think there is something wrong with you., i also dont like to drop my pants to my knees and bend over just because they tell me to., go to another dealer., that is what i do if i dont like what they tell me., always look for a second opinion.

 

if you are still under warranty you shouldn't be paying for that stuff.

 

I am still under warranty, but the service guys keeps saying, that if they drain the black fluid from the rear, and put in new, and the whine stops, it's just a service and I have to pay for the oil.

The check engine light has come on numerous times, and all I have done was open the Gas tank lid and it would go off.

The service guy said, it would go off after three days, and I told him it goes off after three start ups. I hate paying to put it on the machine and find nothing wrong. The cost to find out what "might" be wrong is $125.00. But if they find something wrong, then no charge. I am having a hard time believing anything right now!

 

New dealer ASAP. Don't go back to that dealership unless you want to get ripped off.

 

RUN, don't walk to another dealer!

AND I would dropan emailto Chrysler about this.

 

Well I would agree if they change the rear-end fluid and the whine goes away then it would be a service not a warranty, but they shouldn't charge you a dime to put it on the computer if the check engine light is on.

 

dude the rear diff runs mobil synthetic too and if i remember right isnt scheduled for service till like 75000 miles so if this is premature failure of that lubricant esspecially if your at 40k or less thats warranty anyways.

 

Well I picked up my car. What a story I got!

First of all, when you pay $100.00 for an oil change, they are showing they check "all" the fluids, and report if they find something wrong. Well I have been telling them for two years that my car had the rear end whine, kept getting told it was my tires. Have new tires now....still the whine....

So, I go and pick it up! They charged me $125.00 for the new fluid for the rear end. Because it was out of the 3yrs/36,000 miles. I have an 04'. So I talked to the service manager and told him that I just had the oiled changed 3 weeks ago, and NO report that that fluid was black.

And they test drove it, and said the whine was gone. So I am thinking great, they don't have to mess with my car. And I guess paying the $125.00 was worth that.

So I get into my car and drive it home, testing it at 70 mph and the whine is still there. I call the service guy that wrote up the repair order. Now keep in mind that the Service Manger told me they would "refund the $125.00" if I was not happy.

So the service guy told me that the shop guys can't drive the car over the speed limit. That they didn't hear the whine at 65.

Tomorrow I will be taking the car back, and I will PUT The service manager in my car, and take him for a very long ride. And he and I will go over 70 mph, and trust me they will refund my money and fix my car!

I kinda think because I am a girl, they think I am stupid, BUT they have met their match with me......

 

Bring a friend.

 

Go girl! You get them.

 

Do not give in. Go to the general manager or owner of the franchise if you don't get any satisfaction from the service manager.