That tech obviously has no experience living in a pot-hole ridden region of the coutnry. If you hit a pothole, there is a decent chance of needing an alignment...

I got an alignment done at NTB with a two year warranty on the alignment. That means I can go into NTB at anytime for whatever reason and get a free alignment during those two years.


...and I watch hen they do the alignment so I can see what adjustments they are making.

 

I own a Crossfire...and my dad owns a tire business. We had to order a part to use with our alignment machine to do a proper alignment. Also, a word of advice..if you do get an alignment (even at a dealership) have them print the specs off or atleast watch them. I have found out a lot of dealerships do not have the proper equipment for our cars anymore. I called a local dealer last week to recalibrate my tire sensors they told me they had it...I waited for 30mins and they come out to tell me they no longer have it due to our vars being discontinued. I heard some dealers are the same way with alignments. I had to drive an HOUR one way just to get my tire sensors recalibrated. We have the tool to do this, but it doesn't reset it for my Crossfire...it works for every car but mine it seems like

 

We've got a couple threads of chasing these things.. "Dad" have a tool to read the id code from the wheel sensor? Schrader has programmable sensors.. get your code..program new one..install and done.. bypassing any stealership visit..(hopefully) LOL.

 

Tori, I believe the "tool" you are referring to is the toe pressure bar (it simulates the toe as the car is at speed)... while it is recommended by Chrysler (Mercedes) to use this tool it is actually not necessary. A proper alignment can be done by a good alignment tech without this tool... as the improper use of this tool will give more wear on the inside of the tire as the toe could be off.

Of course if this isn't what you were referring to then you can ignore this post.