On july 2,2009, I purchased a 60 mo. premier plus warranty from MPBI for 1079. thru a local Chrysler dealer based upon their recomendation. On the application form it specified that I should call the plan adminstrator if I had not recieved the vehicle service contract. Since I had not, I telephoned the administrator and was told that the person I needed to speak with was out on a family emergency and there was no one else who could help me. A message was left. Eventually, after I made a second call, I spoke with a woman who told me that t he the dealer who took the application, had been notified on august 20 that the contract had been denied because of the age of the vehicle. I followed up with the salesperson at the selling dealer and it was determined that he had inserted the wrong serial number on the application which set the vehicle as a 2004 , when in fact is was a 2005. The salesman apologized for the mistake and he made correction on the application and resubmitted it. I asked him if this mean't I had been operating without a warranty for the past couple of months, and he assured me that I had been covered and now everything would go thru wthout further difficulty. On a further occasion when I was at the dealership, I told the salesperson that I still had not received a service contract .He responded that the application was my contract. About a week ago I received a telephone call from the salesman explaining that there was a minor problem with the warranty in that MBPI had now realized that my Crossfire was the superchargedSRT and they wanted another $100.00,to scure the warranty. I told the salesperson that with all that had happened I had lost confidence that I had been covered over the past six months and that if I ever had to make claim that I wouldn't recover. He concurred, and asked me what I wanted him to do. I told I wanted a full refund, not a prorata one. He indicated he would work it out with the warranty company and he would immediately issue me a dealership check for the full amount. It's been a week and and I haven't received payment . I plan on going to the dealership after New Years.The whole problem with this is that I am now without an extended warranty!

 

Sorry to hear that. How much are you supposed to be receiving back?

 

when you get your refund (if you do ) call Justin @ 608 364 5950 or cell 608 364 8880 tell him you want Jim's discount and get the chrysler max care warranty this covers 90% of the car,,, do not get a care + as it only covers the drivetrain there now you will have a warranty that makes you happy, jim
P. S. no i don't know the cost.

 

Aftermarket warranties are a rip off, no matter whom you bought it from. They know you won't spend the money to hire an attorney and sue them. Call the Better Business Bureau and ask them how many complaints they get from customers being ripped off by aftermarket warranty companies.

 

ask Randy or myself, i have the max care and have used it 6 times in the last year,, new rearend, new lowercontrol arms new throttle body, new moter nounts new drive shaft disks and more. Randy had his supercharger replaced, all this for the deductiable. I have never before had a ext warranty, but was advised to get one on the srt because it is a mercedes through out, just incase you don;t get one i have some parts for sale and less than the dealer but not that much less. jim

 

240om3SRT I paid $1079.00, and the dealer rep tells me the dealership will give me a full refund regardless .of what the warranty firm is willing to do. update....dealer has now given me the full refund promised, however it took a couple trips and two phone calls before I got the check ! If thewarranty co. had quoted me $1579.00 up front, I would have gone for it , but, requesting an additional $500.00 after six months left me with a total lack of confidence in this warranty company, hence I requested the refund.

 

Who is MPBI? The only warranties that are worthwhile are factory warranties. Third party warranties are generally ripoffs. I'm surprised your dealer is pushing them. Hope your able to get a full refund.

 

that's the correct thing to do, and I agree with Jim..I haven't had to use my warranty on the srt yet, but I did use an aftermarket warranty on my old trail blazer...paid a $50 deductable, and they allowed the mechanic that had towed it to do the repairs as well. I didn't have to take it to a dealer...just have to shop for a good warranty. That repair alone paid for the warranty cost.

 

to; infernoRedXfire MBPI network a breed apart mechanical breakdown protection inc.administrator-250 n.e. mulberry-lee's summit, missouri 64086 1-800-325-7484 The selling dealer said they had been using this provider for the past ten years and they had paid claims without incident. The plan was bumper to bumper with a $100.00 ded.The policy was to run for 72 mo. from the purchase date up to 72,000 miles. It all sounded real good . I also pulled up their web site and everything looked good.

 

[FONT='Tahoma','sans-serif']Normally I am not one to purchase any extended warranties but my cousin, who was a manager for a MB dealership suggested getting one due to the high cost of any repairs for a Mercedes (which would also apply to the Crossfire). [/FONT]
[FONT='Tahoma','sans-serif']I have an extended warranty on my Mercedes C240 administered by Mercury Insurance (6 years or 100K miles). I opted for the platinum policy – $0 deductible and an exclusion only list of what they won’t cover. Four years ago I purchased the policy for about $1600 (Mercedes wanted $3300 for a policy with a $100 deductible). I can take the car to the dealer or any other repair shop. They call the claims number directly to get verification the problem is covered and they get a credit card payment directly from Mercury when they complete the repair. The policy has paid out over $4000 in repairs over the last 4 years without a problem. My SRT will be running out of warranty in February and will be purchasing the same Platinum policy from Mercury for $1800. [/FONT]
[FONT='Tahoma','sans-serif']I purchased my original policy from one of the internet brokers but they no longer carry the Mercury policy. I found out that they changed their marketing through Credit Unions only, and that is where I received the $1800 quote about 2 weeks ago.[/FONT]

 

Personally, I would recommend the MaxCare warranty provided through
Chrysler. I purchased this for my SRT-6 for about $2K, and I'm certain
that I've come close to that cost in minor repairs over the last couple of
years. Things like seat heaters, IC pumps, etc. According to the text in
the warranty, "if it moves, it's covered". Covers over 5000+ parts, if I'm
remembering correctly, and good for 100,000 miles or 7 years.

There have been a couple of times when the Service Center folks tried
to tell me that the Warranty company was claiming a repair was not
covered, but a short phone call by myself cleared that up real quick on
both occasions. My only concern with this warranty is that I only have
about 20,000 miles left on it. Not sure what I'm going to do to protect
my wallet after that. Too bad I can't cover it under my MSA.

Coyote

 

How do you delete this message

 

I called Chrysler today and a 10 year 100,000 mile bumper to bumper and power train was $3600+ , 7 years $1800+ and 6 years $1600+ Platinum coverage ajna? its Fidelis? Does any of this make any sense? I'm confused I thought this was a Chrysler policy. Does anyone know what this policy is? What is the best way to go? Is Chrysler Max Care the best? Someone said Premier??? I have some time as mine is not finished as yet. Ron

 

I have max care on my daughter's SRT and US Fedelity on my SRT. Max care is perferred by the dealer, because they can take care of everything wo calling whereas US Fed sends out a rep. Otherwise it is the extra time involved to get approval that is the only hassle. Both have replaced $5-6000 in warranty parts and labor. Ashley's supercharger was 6k by itself.

US Fedelity is owned by Toyoto.

 

Thanks for the info. Where do you get a supercharger for a crossfire??? Ron

 

Chrysler dealer ordered it. It came from Germany and it took 5 weeks. I have a spare that I am keeping for the future.
.

 

Is this offered for the Xfire? Can it go on any crossfire? Does a dealer need a special part number to order it? Is it expensive? How much HP will it give my Roadster? Do you have a pic of what it looks like. Ron222@embarqmail.com

 

He was talking about a replacement Supercharger for his daughters Crossfire SRT-6 - on that model it's a standard part

 

i posted this in #3 slot of this thd now maybe you want to give JUSTIN A CALL he has the max care cheaper for you jim here it is again.
call Justin @ 608 364 5950 or cell 608 364 8880 tell him you want Jim's discount and get the chrysler max care warranty this covers 90% of the car,,, do not get a care + as it only covers the drivetrain there now you will have a warranty that makes you happy, jim

P. S. no i don't know the cost.

 

Darticus,

Sorry to hear about the higher price for the Max Care. I bought my policy
sometime in '06, just before I crossed the 36,000 mile mark. At that time,
I shopped around the various Chyrsler dealers in my area, and got the
$2,000 price.

I would guess that the price has gone up due to the current economy,
and the financial problems Chrysler is now having.

Good luck.

Coyote (only have 20K miles on my warranty )