dealer foul up
dealer foul up
Ok anyone had a dealer change their tranny fluid and put in 10 qts instead of the 8.5 required? Don't feel real bright right now let the service guy tell me that I needed to have the fluid changed at 30k and didn't go look it up in the book until after they had done it. Then find that they list on the invoice 10 qts. They also said it needed a 30k service. Yeah I know reading is fundamental, right now I'm just mental.
Join Date: Jul 2007
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Re: dealer foul up
Originally Posted by HDDP
Even the fluid levels in the OEM maintenance manual are not correct...
Re: dealer foul up
Car is now back at the dealer, Shop manager tells me that an extra 1 1/2 quarts of wont hurt the transmission? Funny, I THOUGHT it was precision German Engineering. They are draining the tranny and putting in the 8.5 quarts that really didnt need to be changed until 80k. So who can you trust if its not the dealer you bought the car from?
Re: dealer foul up
Just got back from the dealer, they admitted to putting in the 10 qrts of tranny fluid and also fessed up to putting in too much oil. My next question is and what did that do to the tranny and the engine since its been that way and driven for the past 8 days? The service manager says "an extra quart or 2 wont hurt either"! Am I missing something here, like "Precise German Engineering".
On the dealers good side they are refunding my payment in full and did not charge me to correct their error.
On the dealers good side they are refunding my payment in full and did not charge me to correct their error.
Re: dealer foul up
Originally Posted by bugeye
Just got back from the dealer, they admitted to putting in the 10 qrts of tranny fluid and also fessed up to putting in too much oil. My next question is and what did that do to the tranny and the engine since its been that way and driven for the past 8 days? The service manager says "an extra quart or 2 wont hurt either"! Am I missing something here, like "Precise German Engineering".
On the dealers good side they are refunding my payment in full and did not charge me to correct their error.
On the dealers good side they are refunding my payment in full and did not charge me to correct their error.
Re: dealer foul up
You are right the tranny does hold 8.5 qtrs and the engine 8 (according to the Manual) but they put 10 in the tranny and more than 8.5 in the engine. The Oil can came up in the trip meter and the letters H I came up on the Odometer I think the car is smarter than some of the techs.
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