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Peeling Paint in the Wheel Wells

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Old Aug 1, 2005 | 06:04 PM
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PAxfire's Avatar
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Angry Peeling Paint in the Wheel Wells

I've had my Crossfire for 1 year July 31st and put 10,377 miles on it. Around 2 months ago I noticed the paint peeling/chipping behind the rear wheels. I took it in to the dealer for inspection and had them look at it. They said that it's due to normal wear and tear and will not be considered warranty work. Is anyone else out there having problems like this with their paint behind the rear wheels. Between my wife and I, we've owned 5 cars from new and I never saw this in the 5 years we had those cars. Any feed back would be appreciated, I just can't imagine that this is normal. Thanks in advance for any responses.

After searching (should have done that first) I see this topic has already been covered. Unless anyone has something new to add I'll consider this post answered. Thanks again.
 

Last edited by PAxfire; Aug 1, 2005 at 07:25 PM. Reason: Post a Pic of rear fender well
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Old Aug 1, 2005 | 06:41 PM
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juddz's Avatar
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Default Re: Peeling Paint in the Wheel Wells

...please post pics of the issue you are experiencing...
 
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Old Aug 1, 2005 | 07:13 PM
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Default Re: Peeling Paint in the Wheel Wells

I tried 3 times to post a pic, I select the file, get a message file is uploading, the window turns completely white and just sits there, last time I left it up for 7 minutes thinking it just takes that long to upload. I have DSL so it shouldn't take that long, any suggestions?
 
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Old Aug 5, 2005 | 06:59 PM
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Default Re: Peeling Paint in the Wheel Wells

I just finished fighting with Chrysler over the same thing. I have had my Xfire since the end of December and the paint was peeling like crazy. Took it to my dealer and was told that it was not under warranty because it was stone damage. Only stones I drove through was the cinders they use on the roads in the winter. I even documented the peeling with photos that clearly showed flecks of paint literally falling off the car. They were not convinced. I got the District rep involved. He also concurred that it was my fault the paint was falling off the car. Funny how I and my wife have driven the same roads through the same winters with many different cars and never had the paint peel off. It has to be expected that a car normally driven is going to experience some small stones hitting the area behind the wheels. If the paint they use cannot take these normal impacts the they should have provided some protection with mud flaps or some type of coating. Anyway to finish my story, the dealer finally repaired my paint, one time only, as a "favor" to me at their expense. It seemed a convenient way to shut me up without creating any record of the obvious problem.
 
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Old Sep 1, 2005 | 01:29 AM
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Default Re: Peeling Paint in the Wheel Wells

Has anyone else on here had this peeling paint problem? And does the 3M clear film help this issue?
 
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Old Sep 2, 2005 | 02:28 PM
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Default Re: Peeling Paint in the Wheel Wells

My ordeal can to a close last Thursday. The service manager held fast and said it's normal wear and tear and I'd had to pay to have it repaired, I told them that I don't accept their assessment and wanted to escalate the issue. She said the dealer rep would be there August 25th and he could look at it but I'd probably be wasting my time because he seldom reverses her decisions. I barley got finished showing him the damage when he said that it's not normal wear and tear, he then looked at the service manager and said "damage like this is not acceptable on any vehicle a year old, we need to fix this". He ask her to schedule an appointment to get it fixed, I take it in September 19th.
 
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Old Sep 6, 2005 | 10:55 PM
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Default Re: Peeling Paint in the Wheel Wells

Wow - excellent outcome.
 
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