Crossfire SRT6 A place to discuss SRT-6 specific topics.

Annoyed by local MB shops

Thread Tools
 
Old Mar 16, 2013 | 03:30 PM
  #1 (permalink)  
DAMSRT-6's Avatar
Thread Starter
Joined: Jul 2007
Posts: 164
Likes: 0
From: Orange County, CA
Default Annoyed by local MB shops

Called 2 highly reputable local MB / German Car shops about service but both have decided to pass. Despite my overview of the SRT6 to the service advisor they won't be able to help me because they do not work on American cars. No problem have a great weekend. So annoying because one of the places is walking distance and has really good reviews especially with MB cars.

All I want is a proper transmission service since the car is shifting like crap in the morning until things have had a chance to warm up. Obviously the fluid is probably low again. I did have the stealership replace the trans connector and add fluid but that was 35,000 miles ago.

Also the check engine light came on last night after dinner with the wife and the car would not start right away. It starts up right away now but the light is solid on.

Anyone know of any good shops here in SoCal?
 
Reply
Old Mar 16, 2013 | 07:54 PM
  #2 (permalink)  
Bill F's Avatar
Senior Member
Joined: Nov 2005
Posts: 2,349
Likes: 8
From: Schertz, TX.
Default Re: Annoyed by local MB shops

What part of MB don't they understand? Ask them if they can make believe that they are working on an SLK?
 
Reply
Old Mar 16, 2013 | 10:32 PM
  #3 (permalink)  
TomSRT's Avatar
Forum Regular
Joined: Jul 2010
Posts: 544
Likes: 0
From: NoVA
Default Re: Annoyed by local MB shops

Tell them it's a mb slk Amg. Once they pop the hood they will feel right at home
 
Reply
Old Mar 16, 2013 | 11:08 PM
  #4 (permalink)  
Bigkid's Avatar
Senior Member
Joined: Mar 2008
Posts: 1,910
Likes: 2
From: South Carolina
Default Re: Annoyed by local MB shops

Went down this road several years ago. They just do not care. Went to several before I gave up the cause. I found an independant MB/BMW shop in my town that loves to work on the crossfire. First time I had it in there it stopped work for about 20 minutes with all the mechanics looking at the AMG engine. Try to find an independant MB shop. The owner will probably have gone through MB training and schools.
 
Reply
Old Mar 16, 2013 | 11:42 PM
  #5 (permalink)  
JesseJamessrt6's Avatar
Senior Member
Joined: Jan 2012
Posts: 1,098
Likes: 0
From: SouthTX
Default Re: Annoyed by local MB shops

That's great advice. Whats the best way to find one of these diamonds in the rough?
 
Reply
Old Mar 17, 2013 | 12:34 AM
  #6 (permalink)  
arejohn's Avatar
Forum Regular
Joined: Mar 2011
Posts: 626
Likes: 0
From: Durham, NC
Default Re: Annoyed by local MB shops

These shops can overcharge MB customers. Chrysler customers are more sensitive to getting screwed?
 
Reply
Old Mar 17, 2013 | 03:24 AM
  #7 (permalink)  
TomSRT's Avatar
Forum Regular
Joined: Jul 2010
Posts: 544
Likes: 0
From: NoVA
Default Re: Annoyed by local MB shops

Sorry, I thought you meant you had trouble getting indy MB shops to take a look at it. Forget the MB dealers, they are a lost cause.

I found mine through the local MB club. Look for a shop that is a sponsor of the local club or is recommended by the club.

Local Clubs/Sections | Mercedes-Benz Club of America

Good luck
 
Reply
Old Mar 17, 2013 | 08:33 AM
  #8 (permalink)  
oledoc2u's Avatar
Senior Member
Joined: Mar 2008
Posts: 14,607
Likes: 39
From: IN
Default Re: Annoyed by local MB shops

I had to convert my Chevy mechanic. He loves working on the cars. Really isn't a lot of difference until you get into the eletronics. Then, it is a call to Rudy for help. Usually with his advise we are able to work thru it. Once in awhile though, it is a trip up to Chicago to see the Rudy... which is fun in itself... You have to find a mechanic willing to learn.... or an old MB mechanic who has went independant...
 
Reply
Old Mar 17, 2013 | 07:37 PM
  #9 (permalink)  
+fireamx's Avatar
Senior Member
Joined: Aug 2005
Posts: 7,509
Likes: 7
From: Akron, Ohio
Default Re: Annoyed by local MB shops

I've seen signs that said, "No shirt, no shoes, no service". But to insinuate that the Crossfire is American as an excuse not to work on them is ludacris. (and boarders on discrimination). If the Dealer has a used car lot, (where they sell their trade-ins) and you see ANY American cars on the lot, you can bet it was their service department that serviced the car before it wound up on their lot.
I can't even get my local Mercedes dealer to do an alignment.
It would seem to me that it should be painfully obvious to any Mercedes Dealer's Service Manager that they are chasing potential "future" Mercedes buyers away, everytime they turn their nose up at the opportunity to work on a Crossfire.
Since "most" Crossfire owners are deleriously satisified with their car's, where do we go when our cars do eventually wear out? Certainly not Chrysler.
It just makes sence to me the only alternative would be to replace it with ANOTHER Mercedes. But after years of being snubbed by every Mercedes dealer just because I drive an "American" car, I'd be nuts to give them any of my future business.
 

Last edited by +fireamx; Mar 17, 2013 at 08:10 PM.
Reply
Old Mar 17, 2013 | 07:58 PM
  #10 (permalink)  
DAMSRT-6's Avatar
Thread Starter
Joined: Jul 2007
Posts: 164
Likes: 0
From: Orange County, CA
Default Re: Annoyed by local MB shops

Originally Posted by TomSRT
Sorry, I thought you meant you had trouble getting indy MB shops to take a look at it. Forget the MB dealers, they are a lost cause.

I found mine through the local MB club. Look for a shop that is a sponsor of the local club or is recommended by the club.

Local Clubs/Sections | Mercedes-Benz Club of America

Good luck
To clarify, I was talking about 2 independent Mercedes shops in my original post, not dealers. I wouldn't even attempt an MB dealer unless of course they were one that publicly advertised service to all makes and models. I'm guessing there's none of those however. I was just surprised that a independenter Mercedes mechanic doesn't even want to take look at the car. Oh well maybe their book of business is very strong and they don't want to be bothered.

I found another local guy, so I'm going to swing by his shop in the morning.
 
Reply
Old Mar 21, 2013 | 06:39 AM
  #11 (permalink)  
brooklyn23$'s Avatar
Joined: Mar 2013
Posts: 4
Likes: 0
Default

Originally Posted by DAMSRT-6
Called 2 highly reputable local MB / German Car shops about service but both have decided to pass. Despite my overview of the SRT6 to the service advisor they won't be able to help me because they do not work on American cars. No problem have a great weekend. So annoying because one of the places is walking distance and has really good reviews especially with MB cars.

All I want is a proper transmission service since the car is shifting like crap in the morning until things have had a chance to warm up. Obviously the fluid is probably low again. I did have the stealership replace the trans connector and add fluid but that was 35,000 miles ago.

Also the check engine light came on last night after dinner with the wife and the car would not start right away. It starts up right away now but the light is solid on.

Anyone know of any good shops here in SoCal?
MB Shop in manhattan beach, try it out
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
syfi
TSBs and How-To Articles
43
Mar 28, 2026 04:14 PM
franklindm
Troubleshooting & Technical Questions & Modifications
12
Mar 14, 2020 12:23 PM
Sweet2002
Crossfire SRT6
3
Sep 26, 2015 10:21 PM
Abaton6
All Crossfires
0
Sep 24, 2015 10:14 PM
csteve0355
Interior
3
Sep 23, 2015 05:57 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



All times are GMT -4. The time now is 10:38 AM.