www.ctd-germany.com -- BIG thumbs up
just finished doing business with this company. They went entirely above and beyond; out of their way to get me a hard-to-find part (german left-hand taillight assembly with rear fog lamp) and shipped it to New York for me (along with a pair of clear front side markers). Im very happy with the purchase, and with the way they conducted business, so i wanted to share. pictures will follow, btw
8)
Great. I've not purchased anything from them yet but am thinking about it. Good to know they deliver unlike the Crossfireshop.com (whych is still advertised on this forum for some reason).
I have to strongly disagree. At the beginning of August I ordered a cargo cover. After one week, they did nothing with my order. Then they charged my card and said it would ship the next day. Then after a week I heard about the american version being available. I asked them if it had not shipped yet, could I cancel my order? They promised to credit me within a few days. A week later they would not reply to my e-mails. I had to dispute the charge and American Express got my money back. I will never attempt to do business with them again.
@Ronman,
we are sorry to hear, that you have an disagree with us. But if you look to your mail list, you will see, we have answered all your mails.
We received your last mail (you have canceled your order) on August 23rd, 01:53 CET.
We told you, to do a refund to your credit on August 23rd, 14.05 CET.
We have send back your money on August 30th, by a refund to your credit card. (I hope you not got a double refund)
We think this is acceptable.
BTW:
You must have receive a letter (Gutschrift - Refund). Ok, the days to arrival can be approx. 10 business days.
Best Regards
Tino Guettler
CTD-Germany
we are sorry to hear, that you have an disagree with us. But if you look to your mail list, you will see, we have answered all your mails.
We received your last mail (you have canceled your order) on August 23rd, 01:53 CET.
We told you, to do a refund to your credit on August 23rd, 14.05 CET.
We have send back your money on August 30th, by a refund to your credit card. (I hope you not got a double refund)
We think this is acceptable.
BTW:
You must have receive a letter (Gutschrift - Refund). Ok, the days to arrival can be approx. 10 business days.
Best Regards
Tino Guettler
CTD-Germany
Originally Posted by CTD-Germany
@Ronman,
we are sorry to hear, that you have an disagree with us. But if you look to your mail list, you will see, we have answered all your mails.
We received your last mail (you have canceled your order) on August 23rd, 01:53 CET.
We told you, to do a refund to your credit on August 23rd, 14.05 CET.
We have send back your money on August 30th, by a refund to your credit card. (I hope you not got a double refund)
We think this is acceptable.
BTW:
You must have receive a letter (Gutschrift - Refund). Ok, the days to arrival can be approx. 10 business days.
Best Regards
Tino Guettler
CTD-Germany
we are sorry to hear, that you have an disagree with us. But if you look to your mail list, you will see, we have answered all your mails.
We received your last mail (you have canceled your order) on August 23rd, 01:53 CET.
We told you, to do a refund to your credit on August 23rd, 14.05 CET.
We have send back your money on August 30th, by a refund to your credit card. (I hope you not got a double refund)
We think this is acceptable.
BTW:
You must have receive a letter (Gutschrift - Refund). Ok, the days to arrival can be approx. 10 business days.
Best Regards
Tino Guettler
CTD-Germany
Ron
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