Crossfire SRT6 A place to discuss SRT-6 specific topics.

Stealership says S/C clutch not IC Pump???

Old Jan 28, 2009 | 11:38 AM
  #1 (permalink)  
Playdrv4me's Avatar
Thread Starter
Joined: May 2008
Posts: 153
Likes: 0
From: TPA FL
Default Stealership says S/C clutch not IC Pump???

My CF is at a DCJ dealer in Saint Louis right now, I brought it in originally to have the IC Pump addressed via my extended warranty (aftermarket) and told them that I was fairly certain this was the problem.

Get a call today stating that they insist it is the entire supercharger that needs to be replaced because the clutch isn't working??? The technician states that he was getting 200,000ohm across the clutch or something when it should be absolute zero according to Chrysler specs and this is what led him to believe I need a new S/C because the clutch isn't available separately from the S/C.

This part is 7000.00 and my warranty does have a maximum limit on covered repairs over the life of the vehicle, so if this sounds like B/S I'd like to call them on it. Supposedly my warranty DOES cover Superchargers but the adjuster is understably coming out to inspect things before okaying a 7000.00 wad of cash. Of course, my waterlogged power lock module in the trunk was DECLINED because the S/A mentioned that water got in

Does the S/C clutch ever actually go bad? The car only has 27000 miles!
 

Last edited by Playdrv4me; Jan 28, 2009 at 11:41 AM.
Reply
Old Jan 28, 2009 | 12:01 PM
  #2 (permalink)  
amx1397's Avatar
Senior Member
Joined: Apr 2008
Posts: 6,703
Likes: 435
From: Indialantic Fl./blairsville Ga
Default Re: Stealership says S/C clutch not IC Pump???

Randy lost his SC and though it was the clutch read this.
https://www.crossfireforum.org/forum...ight=rmaderman
 
Reply
Old Jan 28, 2009 | 12:38 PM
  #3 (permalink)  
Goldwing's Avatar
Senior Member
Joined: Dec 2005
Posts: 2,809
Likes: 71
From: Holland MI
Default Re: Stealership says S/C clutch not IC Pump???

I had my intercooler and sensor replaced last fall after it began to fail. It would run fine, then lose power, then run fine again. It would cycle through this every 5-10 miles.

Did yours run intermittently or did it lose power completely? Or is this a proactive replacement under warranty?

The only caveat is with sales so low, it's awful tempting to come up with a $7k repair to make a little money for the shop. Especially when the bill goes to a 3rd party and not to mother Chrysler. Maybe it is worth getting a second opinion?
 
Reply
Old Jan 28, 2009 | 01:17 PM
  #4 (permalink)  
Playdrv4me's Avatar
Thread Starter
Joined: May 2008
Posts: 153
Likes: 0
From: TPA FL
Default Re: Stealership says S/C clutch not IC Pump???

Originally Posted by Goldwing
I had my intercooler and sensor replaced last fall after it began to fail. It would run fine, then lose power, then run fine again. It would cycle through this every 5-10 miles.

Did yours run intermittently or did it lose power completely? Or is this a proactive replacement under warranty?

The only caveat is with sales so low, it's awful tempting to come up with a $7k repair to make a little money for the shop. Especially when the bill goes to a 3rd party and not to mother Chrysler. Maybe it is worth getting a second opinion?
Pretty much your symptoms exactly. Thus my concern, and the economy was exactly my first thought as well. Though apparently this particular shop (Royal Gate) has more business than it knows what to do with.
 
Reply
Old Jan 28, 2009 | 02:21 PM
  #5 (permalink)  
j-fire's Avatar
Forum Regular
Joined: Aug 2008
Posts: 689
Likes: 3
From: iowa.
Default Re: Stealership says S/C clutch not IC Pump???

Whoa!!!! Don't Do Anything Until You Get A Second Opinion!!! I Had A Mercedes Dealership Tell Me That You Can Change The Sc Clutch Without Buying A Whole New Supercharger!!! To Quote The Mechanic, "changing The Sc Clutch Is Easy, I Just Pop It Off And Replace It." So Somebody Is Lying!!!!

Also, Change Your Ic Pump First. I'm Sure This Is The Problem. This Is The Most Common Problem On 99% Of These Cars. A Supercharger Problem Is A Lot Less Likely.
 
Reply
Old Jan 28, 2009 | 02:32 PM
  #6 (permalink)  
waldig's Avatar
Senior Member
Joined: Feb 2008
Posts: 4,508
Likes: 34
From: VA
Talking Re: Stealership says S/C clutch not IC Pump???

Please allow me to get technical on your but for a minute.

What I read is that the clutch magnet is not operating. THe fixed and non moving magnetic assembly is a coil of wire(copper) wrapped around the steel armature that forms the assembly mounted on the supercharger case. The wire is fed 12volts of power to magnetize the spinning clutch disk and PULL the surface into the supercharger so that the belt power is transfered to the S/C..............like that.

THe wire is fed 12 volts a low voltage and the length of the wire is sized to draw enough power electrically to do the deed. 200,000 ohms means that the windings are not correct, there is a break in the path and that the coil (appears to be) defective. I would expect that the reisistance off of my head should be less than 50 ohms or less dwn to about maybe 8 ohms or so.

Go and find a ham operator (Look in the library or possibly at a local star-trek convention center, we dont hang our under the bridges much anymore) and buy him a piece of coax cable or something shiny and ask him to please help by taking a look with his ohmmeter at the coil. I would be willing to bet that the coil is good and there is a crappy connection somewhere. If the diagnosis is correct, high coil resistance, then finding and fixing the lead connections should do the deed for you.

If they presist with the 7000$ story then get the s/c [see internet]rebuilder to get you a new coil, they are separate and bolt on. Your experience is with a crappy service provider, the replacement not 7000$, they are looking to make some good money. BTW if you ever have anything replaced, mark the old one with fingernail paint of a mark to be sure they do the work. You can not believe how many people get ripped off, each day. NO ASK< NO GET.

Woody Peace
 
Reply
Old Jan 28, 2009 | 02:45 PM
  #7 (permalink)  
j-fire's Avatar
Forum Regular
Joined: Aug 2008
Posts: 689
Likes: 3
From: iowa.
Default Re: Stealership says S/C clutch not IC Pump???

good post WOODY, right on.
 
Reply
Old Jan 28, 2009 | 02:49 PM
  #8 (permalink)  
Playdrv4me's Avatar
Thread Starter
Joined: May 2008
Posts: 153
Likes: 0
From: TPA FL
Default Re: Stealership says S/C clutch not IC Pump???

Excellent information Woody, Thank you.
 
Reply
Old Jan 28, 2009 | 03:52 PM
  #9 (permalink)  
srt6shadow's Avatar
Joined: Jan 2008
Posts: 182
Likes: 0
From: Pensacola, FL
Thumbs up Re: Stealership says S/C clutch not IC Pump???

Good stuff Woody! LOL, just checking out your gallery and wondering which cat food you used for this...

https://www.crossfireforum.org/galle...hp/photo/21478
 
Reply
Old Jan 28, 2009 | 05:41 PM
  #10 (permalink)  
waldig's Avatar
Senior Member
Joined: Feb 2008
Posts: 4,508
Likes: 34
From: VA
Default Re: Stealership says S/C clutch not IC Pump???

Dont remember its exact name but I got it in the mail from of all places Maglight, they are starting into the pet food market business and sent us a bunch of samples. Woody

Be safe
 
Reply
Old Jan 28, 2009 | 06:16 PM
  #11 (permalink)  
Jesda's Avatar
Joined: Jul 2008
Posts: 175
Likes: 0
From: St Louis MO
Default Re: Stealership says S/C clutch not IC Pump???

The clutch is indeed engaging/disengaging. I can't explain the 200,000 ohm resistance, but the SC works half the time. If the magnet was bad, wouldn't the clutch never engage?
 
Reply
Old Jan 28, 2009 | 07:03 PM
  #12 (permalink)  
cudaman's Avatar
Forum Regular
Joined: May 2006
Posts: 385
Likes: 0
From: San Jose, CA
Default Re: Stealership says S/C clutch not IC Pump???

Go with what Woody said. You are being screwed. Find another dealership that will honor warranty work and do the work properly for a nominal fee..... $7000 for a supercharger, I mean come on!!!! They will extract the money first from the warranty provider (Chrysler, if through them), then from YOU..... Run, do not walk from them.....

Also, anywhere you go for service, ask if they have a qualified SRT6 trained technician on the job. Chrysler used to make them go to class and give certifications. If they say "yes", then ask for this certification. How do you tell if the dealership is lying? It's easy, their lips are moving. Make them PROVE their statements and watch them do the work if possible.... wait around and see what they do when they work on your ride.
 
Reply
Old Jan 28, 2009 | 10:18 PM
  #13 (permalink)  
ProjectMayhem's Avatar
Forum Regular
Joined: Apr 2008
Posts: 888
Likes: 1
From: St. Louis, MO
Default Re: Stealership says S/C clutch not IC Pump???

Avoid Glendale chrysler and jeep off of manchester as well. I wont go into the long story but if you want your car back sooner than a month and with only the desired items replaced.

King Dodge in De Soto is the only honest dealership in there area and they have a excellent crossfire tech there.
 
Reply
Old Jan 29, 2009 | 06:59 AM
  #14 (permalink)  
Jesda's Avatar
Joined: Jul 2008
Posts: 175
Likes: 0
From: St Louis MO
Default Re: Stealership says S/C clutch not IC Pump???

I called Royal Gate today and got some runaround when I asked if the tech, Jim, specifically checked the functionality of the IC pump, as I requested on the service order. I got the runaround on that, as well as when I asked if Jim was specifically trained by DC on the SRT6. "All our techs are trained" etc etc.

He asked me, "What, we diagnosed the problem and you don't believe me?" I again explained that I posted the issue on the forum and that everyone generally believed it was an issue separate from the SC itself.

I asked to speak to Jim personally but the service advisor Greg said he was busy.

He finally put me on hold and said he'd ask Jim if the IC pump was working, and he said it was. *shrug*

If I take the car now I'll probably end up being charged a couple hundred in diagnostic fees, so we'll see.

Btw, this car belongs to the OP. I'm his friend and the car's "caretaker"
 

Last edited by Jesda; Jan 29, 2009 at 07:03 AM.
Reply
Old Jan 29, 2009 | 08:40 AM
  #15 (permalink)  
Jesda's Avatar
Joined: Jul 2008
Posts: 175
Likes: 0
From: St Louis MO
Default Re: Stealership says S/C clutch not IC Pump???

Told the dealership today not to service the SC.
 
Reply
Old Jan 29, 2009 | 11:45 AM
  #16 (permalink)  
ohnoesaz's Avatar
Forum Regular
Joined: Jul 2008
Posts: 392
Likes: 0
From: Tucson, AZ
Default Re: Stealership says S/C clutch not IC Pump???

Given the plummeting value of this car, I wouldn't risk paying alot of $$$ on a repair. Its really not worth it to do anything like that unless you're sure warranty pays.

Great choice telling them to go away.
 
Reply
Old Jan 29, 2009 | 12:36 PM
  #17 (permalink)  
waldig's Avatar
Senior Member
Joined: Feb 2008
Posts: 4,508
Likes: 34
From: VA
Talking Re: Stealership says S/C clutch not IC Pump???

Given the plummeting value of this car, I wouldn't risk paying alot of $$$ on a repair. Its really not worth it to do anything like that unless you're sure warranty pays.

Naaaw Naaaaw plummeting cost, we still love the sound and fury, am I right???????????????

Woody
 
Reply
Old Jan 29, 2009 | 01:26 PM
  #18 (permalink)  
ohnoesaz's Avatar
Forum Regular
Joined: Jul 2008
Posts: 392
Likes: 0
From: Tucson, AZ
Default Re: Stealership says S/C clutch not IC Pump???

Originally Posted by waldig
Given the plummeting value of this car, I wouldn't risk paying alot of $$$ on a repair. Its really not worth it to do anything like that unless you're sure warranty pays.

Naaaw Naaaaw plummeting cost, we still love the sound and fury, am I right???????????????

Woody
Yeah sorry I said that, I was applying it to my situation mostly. I don't make enough money to afford a huge repair cost on a car that might have to be traded in anyways, and be worth less than the $11K I still owe on the car. For people in better financial situations though, what I said doesn't apply....
 
Reply
Old Jan 29, 2009 | 05:45 PM
  #19 (permalink)  
cudaman's Avatar
Forum Regular
Joined: May 2006
Posts: 385
Likes: 0
From: San Jose, CA
Default Re: Stealership says S/C clutch not IC Pump???

Hey Jesda,

Don't let those ***-wipes get away with charging you a couple of hundred in diagnostic fees. Or at least, not right away. If they charge you, DEMAND a full receipt stipulating what they think is wrong with the car, IN DETAIL, and the amount of cost/hours/parts required to fix it. That's what you paid them for, right? Make sure there are PLENTY of line items that can't be misconstrued, all the way to that fantastic total of $7,000. Also have them state that this was done by a "certified SRT6" technician. Not by just the regular "trained" technician. I had (before they closed down) a great service manager at Sunnyvale Chrysler Jeep tell me about all the training that 2 of his guys had to go through for the Crossfire and SRT6. They are basically Mercedes Benz, of course.... Not just a Dodge, Chrysler, etc. Anyway....

Next, get it done RIGHT by someone reputable having them show the details and cost of the actual solution. If it doesn't match up with at least 70% of what the first dealership put into their estimate, demand all or part of your "diagnostic" money back, since they were, WRONG, and more importantly, MISLEADING you. If they refuse, threaten to take them to the BAR (Bureau of Automotive Repairs). Play "chicken" with them, and win........ Next time they say "We diagnosed it, and you don't believe us?"..... To which you say, "Well, no, I don't believe you.... Why should I?" Service managers have a bottom line to reach or they get canned. Dishonest ones will do what they can to hit that bottom line if it takes lying, swapping good parts out, increasing labor costs, padding bills, etc. Good service managers rely on repeat business for a fair price.
 
Reply
Old Jan 29, 2009 | 05:52 PM
  #20 (permalink)  
Erzer's Avatar
Senior Member
Joined: Dec 2007
Posts: 2,123
Likes: 1
Default Re: Stealership says S/C clutch not IC Pump???

I have never heard anything good about Royal Gate "neighbor" . In the future, I would stay away from them. While I've not had much other than an oil change, Glendale seems pretty good and they seem to appreciate the business.

On a side note, keep tabs on the mid-west section of the web site, thus far this is a small group of us getting together once in a while and would welcome just about everybody....who owns an XF that is.

You can always PM me or shark067 (he pretty much organizes everything). Pass the word if you know others.
 
Reply


All times are GMT -4. The time now is 05:56 AM.