I repeat, folks:

CALL IN! I was told that the more noise we make, the more likely they will widen this extension!

Post #95

 

I got quotes for 2 tops. One was $1750 (don't know the brand) and the other was $1800 for the Gahh top. If I was paying to replace this on my own, I'd go with the Gahh. That price is for the top, shipping and installation. I'm guessing the actual top is about 1/2 that.

 

Does anyone know how long it takes to replace this top? Is this a 2 hr job or a all dayer??

 

It's hard for me to believe that it only takes two hours to replace a convertible top...That makes me a little nervous about the repair...If I was a Chrysler Tech, I would be pissed only getting paid 2 hours to replace a conv top...I would charge 6-8 hours for that

 

I had my top replaced with a new one by a Crossfire certified tech at a 5 star Chrysler dealership. My car was there for over 24 hours. The cost was $1950. The repair was done exactly 1 year ago.

 

If your covered, get the Gahh top, and fill out the form to get reimbursed. Someone should check into this if it is a better top. And you may even get to pick a color you prefer over black.

My coupe isn't covered...

 

Just a reminder, KimPossible, depending upon your VIN you are eligible for reimbursement of your costs.

 

I had my top replaced with a new one by a Crossfire certified tech at a 5 star Chrysler dealership. My car was there for over 24 hours. The cost was $1950. The repair was done exactly 1 year ago.***posted by KimPossible
Exactly my point...There is no way you can do that job in 2 hours and it be a good repair

 

I'm not eligible because a giant fat cat jumped thru my rear window and Geico covered my top. Had I known that this was going to happen I would have paid out of pocket and gotten my money back a year later. Oh well .... hindsight!!!

 

SRT-6 #85X044707 not covered. The dealership had an 04 in the repair department and the top was being replaced under the SB.

 

I searched 3 dealer sites and got a lot of prices....

List price $1500
Your price $1088
P/N search CNA6X310AA
List price $889
Your price $609

Next site
List price $1500
Your price $1200
P/N search CNA6X310AA
List price $847
Your price $677

Next site
List price $1575
Your price $1080
P/N search CNA6X310AA
List price $889
Your price $670

The first list price shown is found when I do not use the P/N search and just use the on-line catalog drop down list.

Just looking to add more confusion to the post, not really, just more information.

 

Update: Go to My Chrysler and register if you have not done so already. Click on the Customer Service link. I sent them a email and requested that they send me another letter or email me a new one. I recently changed my address and they sent my letter to the previous owner. My email generated a case number. I mentioned TSB 23-035-11. Good luck and be persitent This is the response I received from them.

Dear Theophile:

Thank you for contacting the Chrysler Customer Assistance Center in
regards to your 2005 Crossfire.

We are pleased to provide the X31 Extended Warranty letter per your
request. I have copied the letter below:

This letter is to inform you that the warranty period on your 2005
Chrysler Crossfire Roadster
convertible has been extended to 10 years or 100,000 miles, whichever
occurs first. This extended warranty coverage applies to the back glass
adhesion on your vehicle.

We are extending the warranty period on your back glass adhesion because
some of the affected vehicle population may experience the back glass
coming loose and/or becoming detached from the convertible top soft
fabric. If your vehicle is operating properly, there is nothing you are
required to do.

If you are experiencing this condition now or in the future, simply
contact your dealer to have the repairs performed. Remember to bring
this letter with you to your dealer. Please make sure to store this
letter with your vehicle?s other warranty information for future
reference. The warranty extension applies to the above components only;
the other terms and the ?What?s Not Covered? items of your warranty
remain the same as stated in your Warranty Information book.

If you have already paid for the replacement of your back glass due to
this adhesion condition, you may be eligible to receive a reimbursement.
You may send your original receipts, invoices and/or repair order to the
following address for reimbursement, your claim will be acted upon
within 60 days of receipt:

Chrysler Customer Assistance Center
P.O. Box 21-8007
Auburn Hills, MI 48321-8007

If you have questions or need any assistance, please contact your dealer
or the Chrysler Customer Assistance Center between the hours of 8:00 AM
and 8:00 PM, EST, Monday through Friday or Saturday 9:00 AM to 5:00 PM,
EST. They can be reached at 1-800-247-9753.

I hope this information further assists with your request.

Thanks again for your email, Theophile.

Sincerely,

Jeff

Customer Service Representative
Chrysler Customer Assistance Center

For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 21345179
EMAIL CASE NUMBER: 2622856

 

I contacted Gahh about the colors available for the Crossfire, and at this time its only "BLACK"

 

Sent an e-mail to Customer service, as mine is not covered ............I'll post their reply........

 

Top came in today.

Quality and workmanship looks OK, window installed with the same vulcanized adhesive system. Installation is to be farmed out to a local rag-topper and hopefully the final product will gid rid of the permanent creases that are so prevalent on Crossfire tops.

YAHOO.

 

Did you have it replaced or did they just ship it to you? I know that sounds like a silly question but your post makes it sound like its not installed yet. If it was just shipped to you, did you have to prove that the current top was in bad shape?

 

Actually, the cloth top was just shipped from the Chrysler depot to my stealership. I happened to be in on other business and had a quick look at it. To be installed next week, loaner car etc., based upon my schedule. In any event, it looks as good as OEM.

To your question, the parts captain ordered it without bothering to inspect my old top. I'm sure that they have seen plenty of them already.

But, KimPossible, you need to make sure and apply for reimbursement for replacing yours last year.

 

I wish I could get money for the top but I didn't pay for it - Geico did. I don't think they will give me money for a big fat cat jumping thru the window ...... they probably don't view that as glue failure.

 

Kim,

Whose to say that they would know it was an insurance claim? I would just submit the receipt for a reimbursement if you have it. lol

Is that insurance fraud???? Not sure. lol.

 

I think Kim is one of those truly rare birds.

One who is honest.

And yes. It is insurance fraud.