Under revision A i believe they cover all tops, not just southern ones.
By the way, this is Bud, Amy's husband. She is never on here!
As for the wrench, never found it, I made one instead. I hear it could be on the glove box, the trunk, or the pouch between the seats, or the trunk where the tire repair kit is.

 

Bring it down sometime and give Cooks a shot. Let me know, we'll get together for lunch or dinner.

 

Amy picked up the Crossfire, and it looks fantastic! Plus, the top beads water like pure wax. Not sure what it's treated with, but it's nice. And it didn't cost a dime! Its nice and tight and they timed the windows.

 

Well, after plugging away at it for awhile, my ride is finally at the dealership getting a new top at no charge! We'll see how the new one goes.....

 

[QUOTE=AmysXFire;750760]Bring it down sometime and give Cooks a shot. Let me know, we'll get together for lunch or dinner.[/QUOT

Amy, could you provide me with info about how you got your top replaced? Such as where it was delivered, how the warranty extension was granted. I have been at war with Chrysler since April. I am getting nothing but declined and high blood pressure. The hook for the rear part of the top is now beating up the tonneau cover. Chrysler's position is that the car is out of warranty. I have said to them that they have made many exceptions to to the warranty extensions and should do so in my case. My care had 44k miles when I bought it. I see no rhyme or reason to their behavior. Anything you can provide in the way of ammo would be appreciated.

Ian

 

Can anyone tell me how you can find out where your car was originally shipped to ?

 

If you call Chrysler and give them your VIN, they will be able to tell you.

 

It apparently is contained in the last 8 digits of the VIN no. At least that's what Chrysler uses to turn you down.

 

The Window sticker will say, if you have yours. Both of my roadsters came with it.

I Think that sometimes CarFax and AutoCheck also indicated it's port of entry and certainly first time it was offered for sale.

 

What is revision A. Anyway you could send me a copy. How did Amy get the top done. All I get from Chrysler is my intelligence insulted. They are unwilling to do anything. The catch for the rear of the top is now dragging along the tonneau cover. Hellllp

 

Thanks guys, I'm trying to get all my ducks in a row before I start this process. My back glass is just now starting to leak, And I'd like to get it fixed Before it falls out. I have the 2005 Convertible roadster limited, White with a black top And white and black interior. Sweet car tons of fun to drive. I bought it used in Myrtle Beach South Carolina But I don't know if I am the second owner 3rd 4th Or what, Low mileage In excellent condition. So far so good The only thing I've had to put in it is a battery And it wasn't bad I just got scared of it Because it was the original battery came in the car. It does have one annoying Quirk, Every now and then When you're sitting at a light or Stop sign It will stall But never while you're driving Down the road. Headed to the dealership And they said they could find nothing wrong. Anyone had any experiences like that. I've already replaced the plugs Air filters And all the usual things Except the fuel filter Don't know if it's ever been changed Because when I got the car It still have the original equipment air filters in it. and it also still had the original cabin filter. which was wet and dirty. again thanks for your reply to my other question and any other help would be appreciated.

 

Here's one from their head idiot who concurs with himself about a decision made by himself. We are all probably gluttons for punishment but auto enthusiasts nonetheless. Had we not known this car was a mercedes I doubt any one of us would have bought it. I do not by Chryslers and never will. It turns out that there was a Tire Pressure Sensor recall on the Crossfires. My TPS does not work. Of course my Vin number did not qualify for that lottery either. Unfortunately, it's going to take some kid catching the rear glass in his head to wake Chrysler up. Even then, they will calculate how much money they saved by not doing what's right now. Maybe an event like that and the concomitant punitive damages will put them out of business for good. This ain't italy Sergio.

Dear Michael:

Thank you for contacting the Chrysler Customer Assistance Center.

Thank you for your recent email, although it does not contain any
information that would cause a change in the previous decision. Our
records show that you have contacted us by email and we have addressed
your concern. I have updated your file to reflect the latest information
you provided in the email message.

After thoroughly reviewing your request and the files on this matter, I
respectfully concur with the decision rendered previously by myself.

I fully appreciate your concern, particularly in view of the expense and
inconvenience involved, however, Chrysler Group LLC is unable to
accommodate your request for out-of-warranty consideration. The vehicle
has exceeded the time and/or mileage limitations of the warranty (or
warranties) we offered on the vehicle at the time it was purchased.
Although we are unable to provide a more favorable reply, we appreciate
the opportunity to review your request.

Your request must again be respectfully declined. Any future
communication related to this issue will be retained in corporate
records.

If at some future date, we can be of assistance to you in some other
area, please let us know

Thanks again for your email.

Sincerely,

Steve

Customer Service Representative
Chrysler Customer Assistance Center

For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 23419461
EMAIL CASE NUMBER: 2826757
REPLY LINK: DCAnswers




Original Message Follows:
------------------------
US Customer Service - Chrysler Brand Site
Brief Description:
I would like to know why the rear glass on my 2005 Crossfire is not
being
replaced as so many are

Comments:
I purchased this vehicle in Dec of last year. I was totally unaware of
the
problems pertaining to the top and rear window. Had I have been I would
have passed on the car. Now that I have it the rear window is slowing
but
surely pulling away from the top. My 3 year old loves to ride in that
car
and we are constantly that the glass will break forward or aft causing
serious bodily harm. I have been told many things by many customer
clerks
as to the most recent one. The car was grounded in California and thus
not
included in the recall. Could you please explain to me what the
difference
between an Crossfire with a rear glass problem is with an identical
Crossfire in California with the same problem. You are aiding in
maintaining a seriously dangerous situation with these cars, If, god
forbid, someone gets seriously injured, the punitive damages will rain
down. I implored you to authorize the repair of my vehicle before
something does, indeed, happen.



VIN:
5X032740
Mileage:
50140
Servicing Dealer:

Title:

First Name:
Michael
Middle Initial:

Last Name:
Math
Address 1:
72 877 Dinah Shore Dr
Address 2:

City:
Rancho Mirage
State:
CA
Zip:
92270
Email:
michaelianmath@yahoo.com
Work Phone:
760.844.3730

 

These letters are issued by the customer resist department which is no more than a call center with marching orders to make the customer go away. If you try to test any of these morons intelligence you quickly find that they are a bunch of morlocks feeding on Chrysler consumers. The company should never have been allowed to resurface. When I go to the local dealer that sold the car, all I see is a lack of morale on the part of all employees. The service manager keeps telling me how hard it is for him not to be rude to me. The Crossfire was purchased at this dealership.

 

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,

or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.



THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-035-11, DATED SEPTEMBER

01, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE

REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.

SUBJECT:



Convertible Soft Top Back Glass Loose And/Or Detached From Fabric (10 yr. / 100,000

Mile Warranty Extension)

OVERVIEW:



This bulletin involves inspecting the convertible soft top back glass and if necessary

replacing the convertible top cover.

MODELS:



2005 (ZH) Crossfire Roadster

NOTE: This Extended Warranty Bulletin applies to vehicles equipped with

convertible soft top.

SYMPTOM/CONDITION:



The customer may experience convertible soft top back glass loose and/or detached from

fabric.

DIAGNOSIS:



If the customer describes the symptom, perform the Repair Procedure.

PARTS REQUIRED:

 

Ted, what is the NEW TSB number?

 

I just dropped my roadster off at the local dealership and they are taking to a repair shop in the morning to see if the glass can be repaired. I was under the impression that the top would just be replaced . The glass has already started to separate from the top. My VIN has already been verified that its covered under the extended warranty.

 

I spoke to NHTSA yesterday and they had nothing. Without a repair order there's nothing there. This is just smoke.

 

This is bullshit..

 

Unadulterated bullshit. I spoke with NHTSA and Chrysler today. Chrysler, as usual, was not pleased to hear from me. NHTSA was but they had nothing new. So stop blowing smoke up our asses.

 

I took my car to the dealer a couple of days ago, and the service manager immediately agreed that Chrysler should replace my top. He took a few photos, which were apparently sent to Chrysler for approval. The next day, the dealer called to tell me that Chrysler approved the replacement, with a $500 copay. Can anyone tell me why I should have a copay when other owners don't? I suspect that this "copay" is going to the dealer, not to Chrysler.